Welcome to ThyrocareLab.in (“we,” “our,” “us”). We are a Direct Selling Agent (DSA) of Thyrocare Technologies Limited, providing diagnostic and health check-up services through our online platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you book a test or contact us, we may collect:
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Name
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Phone number
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Email address
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Gender and age (if required for booking)
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Test details and preferences
b. Non-Personal Information
We may collect non-identifiable data such as:
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Browser type
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Device information
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IP address
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Website usage patterns
2. How We Use Your Information
We use your information for the following purposes:
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To process and confirm your diagnostic test booking
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To communicate with you regarding your booking or report delivery
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To send service updates, reminders, or offers (only if you have opted in)
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To improve our website, services, and user experience
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To comply with legal or regulatory requirements
3. Data Sharing and Disclosure
We value your privacy and never sell your data. However, we may share information:
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With Thyrocare Technologies Limited, for processing your test requests
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With third-party service providers assisting in logistics or customer communication
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When required by law or government authorities
All third parties are bound to maintain data confidentiality and use it only for the intended purpose.
4. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, misuse, or loss. However, no system is entirely secure, and we cannot guarantee absolute data security.
5. Cookies
Our website may use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can modify your browser settings to refuse cookies if you prefer.
6. Your Rights
You have the right to:
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Access and update your personal information
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Withdraw consent for marketing communications
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Request deletion of your data (subject to legal obligations)
To exercise these rights, contact us at info@thyrocarelab.in.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date mentioned above.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: